Casinos historic often have a distinct scent, one strongly associated of tobacco. But as smoking rates dwindle, casinos are investigating new ways to create inviting atmospheres that attract a broader clientele. Replacing the smell of cigarettes with invigorating aromas could be key to this transformation. Investigations suggest that specific scen

Waiting on hold can be a frustrating experience for customers. Sadly, long hold times often result in call abandonment, where customers hang up before reaching a representative. To prevent this, businesses must make changes to engage customers while they wait. Provide engaging content, such as music, informative messages, or even interactive games